Job Description

Are you organised, people-focused, and ready to take the next step in your customer service career?

We're working with a respected Insurance Company in Shoreham, who are looking to welcome a Customer Service Advisor to their growing team.

This is a great opportunity for someone with a background in customer service and admin, who enjoys supporting clients and working as part of a close-knit, friendly team.

The Role:

Handling incoming calls & enquiries relating to claims
Setting up new customer accounts on the internal systems
Collecting & reviewing documents from third parties to support claims
Updating customers with the progress of their claims
Providing general administrative support to the wider team
Ensuring all information is accurate and systems are kept up to date

The Person:

Previous experience in a customer service or admin role
Experience in the insurance industry is a plus
A confident communicator with a professional & friendly manner
Organised individual with attention to detail

The Package:

Salary of up to £25,000 DOE
Monday to Friday, 9am - 5pm
A supportive & welcoming team environment
Great benefits included!

Whether you're already in insurance or looking to bring your admin & customer service skills into a new industry, this is a brilliant opportunity to join a stable & growing business. Apply now to hear more.

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