£25,000 - £27,000 Per Annum
Full Time
Permanent
Burgess Hill, West Sussex
Customer Service And Call Centre
Posted 14 days ago
Expires In 14 Days
Job Description
This role is crucial to ensuring an outstanding customer experience from the initial enquiry through to after-sales support. You'll be responsible for managing communications, processing orders, and providing an exceptional level of service to both new and existing customers.
The Role
- Handling customer enquiries via phone and email
- Processing crash part and online orders
- Coordinating with internal teams to meet client expectations
- Managing post-installation follow-ups and issue resolution
- Maintaining accurate records and supporting general service functions
The Candidate
- Previous experience in customer service or a client-facing role
- Strong communication and organisational skills
- A professional, proactive, and team-focused attitude
- Competency in Microsoft Office (Excel, Word, Outlook)
The Package
- Salary starting from £25,500pa DOE
- Monday to Friday, 8.30am - 5.30pm
- Training & Progression opportunities available
- Free onsite parking
- Additional leave
- Company pension
- Regular company events
Lily Iles
Lily.Iles@Pertemps.co.uk
01293 646999
Division 447
Pertemps Crawley
1A Brittingham House
Peglar Way
Crawley
West Sussex
RH11 7AE
01293 646 999
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