Internal Sales Account Manager

Are you a proactive sales professional who gets real satisfaction from seeing relationships grow - not just chasing the next quick win?
If you love sales for the long game - building trust, understanding your customers, and adding real value - rather than endless cold calls and "on to the next," this could be your perfect next step!

We're working with an innovative, fast-growing manufacturer of security products based in Crawley. Following a period of exceptional growth, they're creating a brand-new Key Account Manager role - a unique opportunity for someone who wants to truly make it their own while playing a vital part in the company's continued success.

What you'll be doing:
As Internal Sales Account Manager, your focus will be on upselling service and warranty packages to both new and existing customers by understanding their key needs and providing the best-fit solutions. You'll build strong, long-term relationships with your accounts through proactive communication - phone, email, and in-person visits.

You'll also:

• Cross-sell within existing accounts to uncover new opportunities
• Tailor and amend customer service contracts based on specific requirements
• Collaborate with the wider sales and operations teams to deliver seamless support
• Take the initiative to deepen customer engagement and ensure maximum account coverage

This isn't a numbers game - it's about quality, consultative sales and becoming a trusted partner to your clients.

What we're looking for:

• Proven experience in a similar account management or consultative sales role
• Background in manufacturing, engineering, or a related B2B technical market is ideal
• A natural relationship builder with a proactive, customer-first mindset
• Confident tailoring solutions and spotting opportunities for upsell or cross-sell
• Comfortable with occasional UK travel for face-to-face client meetings
• A collaborative, forward-thinking team player who adapts to different markets and client types

The Package:

• Crawley, office based
• Mon-Fri, 8:30am-5:00pm
• £35,000-£40,000 DOE + commission (after probation)

Why Join?
This is an exciting time to join a business going from strength to strength, where your voice will be heard, your ideas valued, and your success truly recognised. With real autonomy and support, this is a great opportunity to grow your career alongside a growing brand.