Community Alarm Officer

Position: Community Alarm Officer
Location: Harrow Council Hub
Employer: Pertemps Recruitment Partnership on behalf of London Borough of Harrow
Contract Type: Temporary (Ongoing)
Hours: 35 hours per week
Pay Rate: £16.71 per hour (PAYE)

Pertemps is proud to partner with London Borough of Harrow to offer an excellent opportunity for a proactive and dedicated Community Alarm Officer to join a growing team. This role provides a competitive hourly rate of £16.71, alongside access to high-quality training, career development support, and 21 days of annual leave (excluding Bank Holidays).

Essential Requirements:

" A full, clean UK driving licence
" Business-use car insurance
" Willingness to work flexible hours on a rolling rota, including weekends

Main responsibilities:
" Let the Helpline Operator know quickly if you spot any emergency repairs needed in non-council buildings during visits.
" Report any alarm calls from residents in council housing to the Helpline with full details and inform the Maintenance team of any issues found during calls.
" Keep clear and accurate records of all actions taken and complete any required paperwork-especially when covering for resident wardens.
" When attending a call, you'll need to access the property, offer help or call for assistance (including physical help if needed), and contact family, friends, colleagues, or emergency services as appropriate.
" Always update the Helpline when you arrive at a call and again once the situation is resolved, so they know you're ready for the next one.
" You'll be mainly based at the Helpline office but may work from other locations across Harrow.
" A valid driving licence is essential, and you must be able to respond quickly to emergency calls when on duty.

About us:
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn