Brokerage Officer

Job Title: Brokerage Officer
Location: Remote
Pay Rate: £18.22
Contract type: Part-time, temporary (3 month contract with a view to extend)
Working Hours: 14.5 hours per week
                            Friday: 10:30 - 17:00
                            Saturday: 09:00 - 13:30
                            Sunday: 09:00 - 13:30

Role Overview

Pertemps is currently recruiting for a proactive and detail-oriented Brokerage Officer to join the growing team at the London Borough of Harrow. The Brokerage Officer plays a key role in enabling safe and secure placements for vulnerable adults and children that best meet the outcomes identified in their support plans. The post holder will develop effective working relationships with care providers, gaining a detailed understanding of their capabilities and specialist services.

This role is central to enabling quality placements that meet the needs of individuals with a wide range of requirements, including complex and demanding care needs.

Key Responsibilities

• Work collaboratively with Care Managers, providers, service users and families to identify and procure appropriate residential, nursing, supported living and community-based services for adults and children with disabilities.
• Prioritise providers based on capacity, capability, urgency, cultural needs and individual circumstances.
• Monitor quality of service provision and manage service failures and complaints.
• Ensure placements meet CQC requirements and liaise with Safeguarding teams as required.

Essential Requirements

• Detailed knowledge of Adult Social Care services including residential, nursing, domiciliary and reablement care, and services for children with disabilities.
• Knowledge of services for young adults with complex needs.
• Experience in brokerage and securing high-quality support packages.
• Good communication and engagement skills.

About Us

For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and is one of the most established players within the recruitment industry. The Sunday Times has listed Pertemps as one of the Best 100 Companies to Work For for 14 years running.

We are not a big, faceless organisation-quite the opposite. We strongly believe in a personal approach to everything we do and are proud to be accredited as an Investor in People, reflected in the length of service and career progression of our employees.

The London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located just 10 miles from central London and only 13 minutes from Euston via Harrow & Wealdstone station, the borough benefits from excellent transport links including the Metropolitan Line, Watford DC Line and national rail services. It is also easily accessible via the M1, M25 and A406.

The personal information we collect from you will be shared with Cifas, who will use it to prevent fraud, unlawful or dishonest conduct, malpractice and other seriously improper conduct. If any such activity is detected, you may be refused certain services or employment. Your personal information will also be used to verify your identity. Further details on how your information will be used and your data protection rights can be found by visiting www.cifas.org.uk/fpn.