Job Description

Job Title: Customer Service Representative
Location: Droitwich, UK - Due to the location you must have access to your own car
Salary: £26,000 basic + Commission

Job Type: Full-Time 40 hours per week – Monday – Friday 9:00am – 6:00pm
Are you a confident communicator with a passion for sales? Do you thrive in a fast-paced environment and enjoy engaging with customers? Would you like to work for a warm and welcoming squad who work hard but also have fun!

About the Role:
As a Customer Service Representative, you will be the first point of contact for our customers. Working in a small friendly team of 6 booking Sales Appointments for our team of Sales Demonstrators.

NO COLD CALLING.

Key Responsibilities:

Making outbound sales calls to potential and existing customers
Turning enquiries into appointments and schedule to the Sales Team
Promoting and selling products/services in a professional manner
Building and maintaining customer relationships
Meeting and exceeding sales targets
Maintaining accurate customer records
Following up on quotation requests
Logging and maintain the CRM database

What We’re Looking For:

Excellent communication and persuasive skills
A confident, friendly, and professional telephone manner
Previous experience in telesales or customer service (preferred but not essential)
Ability to work towards targets and deadlines
Strong negotiation skills and a results-driven mindset
Due to the location you must have access to your own car

What We Offer:

Full training and ongoing support
A fun and dynamic work environment
Career progression opportunities
Flexible working options
Commission/bonuses/incentives

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