£28,000 - £29,000 Per Annum
Full Time
Permanent
Pinxton, Derbyshire
Customer Service And Call Centre
Posted 9 hours ago
Expires In 29 Days
Job Description
📞 Customer Service Agent | Join a Growing Team & Make a Real Impact!
Do you thrive on delivering outstanding customer service?
Are you organised, proactive and enjoy building strong relationships with customers? If so, this could be the perfect opportunity for you!
Our client, a well-established and growing business based in Derbyshire, is looking for a Customer Service Agent to join their friendly and supportive team. This is a fantastic opportunity to become a key part of the business, helping customers, supporting sales activity and contributing to the company's continued success.
What's in it for you?
✅ Join a well-established and respected company
✅ Be part of a growing, supportive team
✅ Team bonus scheme with earning potential of up to £2,929 per year
✅ Genuine opportunities for progression and development
✅ Varied role with customer interaction at its heart
✅ Monday to Friday working hours with an early finish on Fridays
The RoleAs a Customer Service Agent, you'll be the first point of contact for customers, ensuring every interaction is professional, helpful and positive. You'll work closely with multiple departments to ensure orders are processed efficiently and customer expectations are exceeded.
Your responsibilities will include:
✔ Excellent customer service and telephone skills
✔ Strong communication and relationship-building abilities
✔ Good organisational and time management skills
✔ Experience using Microsoft Word and Excel
✔ High levels of accuracy and attention to detail
✔ A positive, proactive and self-motivated attitude
✔ The ability to work both independently and as part of a team
Knowledge of the electrical contractor, earthing or lightning protection sectors would be advantageous, but is not essential.
Working Hours🕒 Monday - Thursday: 8:15am - 5:00pm
🕒 Friday: 8:15am - 4:00pm
🍴 1-hour lunch break each day
Why Apply?This isn't just another customer service role. It's an opportunity to join a business where your contribution genuinely matters. You'll have the chance to build strong customer relationships, support commercial success, and develop your career within a company that values initiative, teamwork and exceptional service.
If you're customer-focused, ambitious and ready for your next challenge, we'd love to hear from you. Apply today! 🚀
Do you thrive on delivering outstanding customer service?
Are you organised, proactive and enjoy building strong relationships with customers? If so, this could be the perfect opportunity for you!
Our client, a well-established and growing business based in Derbyshire, is looking for a Customer Service Agent to join their friendly and supportive team. This is a fantastic opportunity to become a key part of the business, helping customers, supporting sales activity and contributing to the company's continued success.
What's in it for you?
✅ Join a well-established and respected company
✅ Be part of a growing, supportive team
✅ Team bonus scheme with earning potential of up to £2,929 per year
✅ Genuine opportunities for progression and development
✅ Varied role with customer interaction at its heart
✅ Monday to Friday working hours with an early finish on Fridays
The RoleAs a Customer Service Agent, you'll be the first point of contact for customers, ensuring every interaction is professional, helpful and positive. You'll work closely with multiple departments to ensure orders are processed efficiently and customer expectations are exceeded.
Your responsibilities will include:
- Handling customer enquiries via phone and email
- Preparing and issuing quotations
- Processing and reviewing customer orders
- Updating and maintaining records using Sage ERP
- Liaising with warehouse and manufacturing teams
- Tracking deliveries and obtaining proof of delivery
- Resolving customer queries and issues efficiently
- Following up quotations and supporting sales activities
- Building strong, long-term customer relationships
✔ Excellent customer service and telephone skills
✔ Strong communication and relationship-building abilities
✔ Good organisational and time management skills
✔ Experience using Microsoft Word and Excel
✔ High levels of accuracy and attention to detail
✔ A positive, proactive and self-motivated attitude
✔ The ability to work both independently and as part of a team
Knowledge of the electrical contractor, earthing or lightning protection sectors would be advantageous, but is not essential.
Working Hours🕒 Monday - Thursday: 8:15am - 5:00pm
🕒 Friday: 8:15am - 4:00pm
🍴 1-hour lunch break each day
Why Apply?This isn't just another customer service role. It's an opportunity to join a business where your contribution genuinely matters. You'll have the chance to build strong customer relationships, support commercial success, and develop your career within a company that values initiative, teamwork and exceptional service.
If you're customer-focused, ambitious and ready for your next challenge, we'd love to hear from you. Apply today! 🚀