Job Title: Business Support Specialist
Salary: £12.51 per hour
Contract Type: Temp /Full time
An exciting opportunity has arisen for a Business Support Specialist based in Aylesbury to join an expanding company.
As a Business Support Specialist will include:
To convene Initial and Review Child Protection Conferences within the timescales laid down in the Government guidelines "Working Together to Safeguard Children".
To attend and minute Child Protection Conferences.
Together with the Conference Chair, to produce and distribute the Child Protection Plan within 24 hours of the conference.
To produce and distribute a concise and accurate set of minutes (Conference Records) suitable for use in legal proceedings if necessary within 15 working days of the conference.
To input and ensure that all child protection-related information on the Buckinghamshire Social Care database (ICS) is up to date and accurate.
To maintain Child Protection files and to ensure that correspondence received is scanned using the Council Electronic Document Records Management system.
To maintain the List of Children Subject to a Child Protection Plan (the Child Protection Register) and to distribute to managers in the Children & Families Service and other professionals as appropriate.
To ensure the effective exchange of information between Buckinghamshire and other local authorities in relation to movement of children subject to a Child Protection Plan.
To receive information about Missing Persons, check them against the Buckinghamshire database (ICS) and to liaise with other local authorities and medical services where necessary.
To maintain the information on people who are a risk to children; liaising with prisons and Probation Departments nationally, and to alert relevant staff within Bucks Social Care to situations of possible risk.
To comply with local and national performance indicators in relation to Child Protection Conferences, Child Protection Plans and distribution of Conference Records.
To deal with enquiries and provide procedural advice to Social Care professionals, health professionals, other local authorities, families and any other service or organisations who are involved.
To provide administrative support and advice to the Conference Chairs as necessary.
To provide cover and support for other team members as required.
To maintain the confidentiality of cases, ensure that any information containing personal details is distributed securely and to comply at all times with the requirements of the Data Protection Act.
To be aware of the Council's aims, organisational values and behaviours and their impact on this post.
To wholly and fully participate in Buckinghamshire County Council's performance management system (DSP - Delivering Successful Performance), by ensuring that overall performance targets and service levels are achieved.
To carry out the duties of the post in accordance with the Council's diversity policy.
To carry out all duties and responsibilities with reasonable care for the health and safety of you and any other persons who may be affected by your acts or omissions at work and to co-operate fully with the County Council in health and safety matters.
An ideal Business Support Specialist will hold the following skills and experiences:
Experience of dealing with diverse people and situations in a mature and professional way.
Good Microsoft Word and Outlook skills
Ability to produce clear, concise and unambiguous minutes which accurately reflect discussions that have taken place.
Previous experience of dealing with the general public
Good knowledge of the recommended procedures for safeguarding children (Working Together to Safeguard Children) especially in relation to Child Protection Conferences.
Experience of maintaining databases
Experience of maintaining filing systems, ideally those based on electronic processes
Good Microsoft Excel skills
Knowledge of the requirements of the Data Protection Act and a proven track record in maintaining confidentiality
Good organisation and general administration skills
Good communication skills
Ability to work effectively both independently and as part of a team.