£27,000 Per Annum
Full Time
Permanent
Bicester, Oxfordshire
Customer Service And Call Centre
Posted 24 days ago
Expires In 5 Days
Job Description
The Successful Candidate will earn a Base Salary of £27K DOE, £45K OTE and Excellent Benefits, Encourage customers to bring their accounts upto date financially using strong communication and rapport building skills ensuring all customers are supported & helped in the process.
Working - Full time onsite 2x shift patterns Mon -Fri (8am - 4.30PM & 10-6.30PM)
Key Responsibilities:
- Achieving and exceeding realistic collections targets for a capable, motivated collections professional
- Ensure all customers experience outstanding levels of service
- Speaking to company accounts and bring their financials upto date
- Use of communication tools to maintain and develop relationships including phone, email, and messaging
- Quickly respond to and deal effectively with any issues and provide the best resolution for the customer
Key Skills Required:
- Proven track record of achieving and exceeding targets in a fast paced environment
- CICM Qualified (Not essential but would be nice)
- Target driven and competitive (has a passion for sales OR Collections and a hunger for being the best)
- A positive can-do attitude
- Customer centric and ethically minded
- Resilient and self motivated
- Confident and enthusiastic
- The ability to work well as part of a team as well as independently
Matt Affron
matt.affron@cactussearch.co.uk
01905 330 790
Division 804
Cactus Search Worcester
Cactus House
30 Foregate Street
Worcester
Worcestershire
WR1 1DS
01905 330790
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