Job Description

Sales Administrator (Maternity Leave Cover)
📍 Location: Malvern
🕒 Hours: Monday to Friday – minimum 09:30–13:30 (20 hours/week), maximum 09:00–15:00 with a 30-minute lunch (30 hours/week)
💰 Pay Rate: £12.78 per hour
📄 Contract: Fixed-term maternity cover (12 months)

🔧 Key Responsibilities Sales & Customer Service

Process sales orders from inbox to invoicing
Update order delivery dates and communicate changes to customers
Book transport, prepare delivery notes, and print shipping labels
Issue build slips to production/warehouse based on available stock
Input completed jobs into MRP system
Issue weekly sales invoices and monthly reports
Provide proof of delivery and commercial export documents when needed
Liaise with internal departments and customers to ensure smooth service
Act as first contact for incoming sales/spares enquiries

General Administration

Answer calls and emails in a professional manner
Greet visitors and manage the sign-in process
Enter production data and timesheets into the system
Print and compile product packs (e.g. labels and manuals)
Assist with report writing, record keeping, and filing
Occasionally assist with packing and despatching spare parts

✅ What We’re Looking For

Previous experience in sales administration is essential
Strong written and verbal communication skills
Professional, reliable, and well-organised
High attention to detail and methodical approach
Confident using Microsoft Office (Excel, Outlook, Word)
Familiarity with MRP/ERP software (preferred)
GCSEs in English and Maths (Grade C or above)

📩 How to Apply If you’re an experienced administrator with excellent communication skills and a proactive mindset, we’d love to hear from you. Apply now to join a friendly and professional team in a key support role.

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