£55.16 Per Hour
Full Time
Contract
Liverpool, Merseyside
Social Care
Posted 3 hours ago
Expires In 29 Days
Job Description
Location: Liverpool
Hours: 35 hours per week
Rate: £55.16 per hour
Working Pattern: Hybrid working – 1 day per week on site
Contract: Interim / short-term assignment
Reducing the number of SEND complaints and tribunals is a corporate priority. We are seeking an experienced Tribunal and Complaints Officer to provide interim, specialist support to help clear a backlog of complaints and tribunal cases within SEND.
This role is a short-term interim post, providing additional capacity and expertise. It is not anticipated to become a long-term or permanent position.
Key Responsibilities:
- Managing and progressing SEND complaints and tribunal cases
- Supporting the resolution of complex complaints in line with statutory guidance
- Preparing documentation and evidence for tribunal proceedings
- Working closely with internal teams, legal services and external partners
- Contributing to the reduction of complaint and tribunal backlogs
- Ensuring compliance with SEND legislation and best practice
- Proven track record in SEND complaints and tribunal processes
- Strong working knowledge of SEND legislation and statutory guidance
- Ability to manage complex casework independently and to deadlines
- Excellent written and verbal communication skills
- Experience working in a local authority or similar setting
Why work through Pertemps?
By applying through Pertemps, you’ll benefit from:
- A dedicated consultant with access to roles nationwide and available whenever you need support
- A simple online registration process
- Attractive referral schemes and incentives
- Ongoing compliance fully managed for you
- Prompt and reliable payroll
- …and much more!
Freya Joseph
Freya.Joseph@pprsocialcare.co.uk
0203 897 1477
Division v49
Pertemps Professional Recruitment
19 Great Winchester Street
London
Greater London
EC2N 2JA
0203 897 1477
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