Temporary Lettings Officer, Westminster

Temporary Lettings Officer, Westminster 
£23.94 per hour 
Westminster, London Office based  
Contract: Temporary Division: Housing Management Service Report to: Area Housing Manager Make a real difference in Westminster. Westminster City Council’s Housing Services are high profile and vital to maintaining and enhancing the Council’s reputation. We are currently seeking a Temporary Lettings Officer to join our dedicated Housing Management team and help us deliver a responsive, high-quality lettings service to residents across the borough. About the Role As a Lettings Officer, you will be responsible for managing the entire lettings process – from the point a tenant gives notice to the successful sign-up of the new resident. This is a key role in reducing void turnaround times, minimizing rent loss, and ensuring new tenants are welcomed into safe, well-maintained homes. Your responsibilities will include: Managing all housing management phases of the voids and lettings process. Working closely with the Allocations Team, Voids Team, and contractors to achieve turnaround targets. Conducting pre-inspections, accompanied viewings, and tenancy sign-ups (in-person and virtual). Providing information on tenancy rights and responsibilities, property condition standards, and the allocations process. Offering a customer-focused, “estate agency” style approach to viewings, promoting the benefits of each property. Ensuring accurate record keeping and reporting of lettings activity. Supporting residents with advice on moving, tenancy obligations, and general housing queries. Attending evictions and arranging follow-up actions as required. Providing excellent customer service and responding to enquiries within agreed timeframes. 
  
This is an agency post and Pertemps can offer you:-  

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to  

• An easy registration process (all done online)  

• Referral schemes and incentives   

• Ongoing compliance managed for you  

• Prompt and reliable payroll and lots more. 

 
There is plenty of hybrid working available. 
Please get in touch for more information. 
 
This is an agency Post, and we can offer you:  

• A Dedicated consultant who has access to all Social Work roles across the UK and is available for you to speak to  

• An easy registration process (all done online)  

• Ongoing compliance managed for you.  

• Prompt and reliable payroll and lots more.  

  
Not looking right now? We also offer generous referral bonuses so please pass on to a colleague or friend who may be!  
 Please contact Helen on 07901286967 or email helen.omara@pprsocialcare.co.uk for more information.