Initial Contact Worker, Adult Social Care, Bromley

Initial Contact Worker, Adult Social Care, Bromley  
Pay - £140.18 per day  
The Initial Contact Worker is the first point of contact for adults, carers and professionals seeking support from Adult Social Care. This is a fast-paced and demanding role involving the management of telephone calls, emails and other enquiries, providing information, advice and signposting, gathering information to identify care and support needs, and referring individuals for assessment where appropriate. 

• The successful candidate will be responsible for identifying urgent situations, safeguarding concerns and mental capacity issues, ensuring these are escalated promptly to the relevant teams. They will work closely with social workers, occupational therapists and other professionals to ensure people receive the right support at the right time. 

• Strong communication, customer service and IT skills are essential, along with a good understanding of Adult Social Care and safeguarding. A good working knowledge of the Liquidlogic Adults' System (LAS) is essential. 

• This is a hybrid role requiring attendance at the Bromley office for a minimum of two days per week, which is an essential requirement of the post. 

 
This is an agency post, and Pertemps can offer you:   
 

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to    

• An easy registration process (all done online)    

• Referral schemes and incentives     

• Ongoing compliance managed for you    

• Prompt and reliable payroll and lots more.   

    
Not looking right now? We also offer generous referral bonuses so please pass on to a colleague or friend who may be!    
 
Please contact Helen on 07901286967 or email helen.omara@pprsocialcare.co.uk