Senior Neighbourhood Housing Officer - Lambeth

Vitalis are recruiting for an experienced Senior Neighbourhood Housing Officer in the Lambeth area. 
 
You will need to have experience in a similar role. 
 
There is plenty of hybrid working available. 
Please get in touch for more information. 

Job Description

• To supervise a team of Neighbourhood Housing staff providing a comprehensive frontline housing service to Lambeth Tenants, Leaseholders and other stakeholders involving the investigation and resolution of all service requests, enquiries, complaints and disputes.
• To supervise and coordinate the housing casework function of a Housing Management team within an area office covering all tenancy and estate management, resident engagement and customer care.
• To be responsible for carrying out the coordination role in a number of key areas including: ? communal internal and external areas on estates ? complaints and effective liaison with Tenants Residents Association representatives and notice boards are kept up to date ? Tenancy Enforcement and non-compliance with tenancy terms and conditions

This is an agency post and Vitalis can offer you:- 

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
• An easy registration process (all done online)
• Referral schemes and incentives 
• Ongoing compliance managed for you
• Prompt and reliable payroll and lots more.

 
Please contact Mia Isherwood at Mia.Isherwood@vitalissocialcare or on 07974 416413 for more information.
 
We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.