Service Manager - Road Equipment

V52104535

£50,000 - £55,000 Per Annum

Full Time

Permanent

Birmingham, West Midlands

Engineering And Technical

Posted 3 hours ago

Expires In 29 Days

Job Description

Service Manager – Road Machinery – Homebased/nationwide travel
A leading UK dealership specialising in Road Machinery are looking for a Service Manager to manage the after-market business for the division, working closely alongside customers ensuring an excellent level of service is provided whilst collaborating with key stakeholders.

Role: Service Manager
Area: Homebased/nationwide travel
Salary: £50,000 - £55,000 DOE + benefits

What’s on Offer:
  • 25 days holiday + bank holidays
    • Electric company vehicle
    • Health Cash Plan
    • Free Physio Access
    • 24/7 GP Service
    • Enhanced Sick Pay
    • Family Leave
    • IVF Support
    • Retirement Support
    • Enhanced Pension
    • Discounts Platform
The requirements of the Service Manager will be:
  • As Service Manager, you will be responsible for the day to day management of the Road Equipment team
    • Manage the growth and development of the after-market business.
    • Contribute to achieving national goals
    • Ensure compliance with all processes and dealer operating standards
    • Maintain customer relationships and understand requirements by establishing close liaisons with Road machinery customers
    • To ensure appropriate and timely problem resolution, both internally and externally
The ideal candidate for Service Manager will have:
  • Experience in a similar Service Manager role in a dealer environment within the Road/Construction/Agricultural industry
    • The ability to organise the day-to-day organisation/scheduling of breakdowns, engineers and parts requirements
    • A strong customer focus and able to deliver on commitments internally and externally
    • Understanding of our customer’s needs
    • Team player and ability to work on own initiative

Apply online or call 0121 726 6590 for a confidential discussion / beth.jones@elitecn.co.uk
Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.