Revenues Officer
V85102310

£32.11 Per Hour

Full Time

Temporary

Remote work,

Public Sector And Council

Posted 9 hours ago

Expires In 28 Days

Job Description

Revenues Officer 
Remote 
3 to 6 month ongoing contract 
£32.11 p/hr umbrella 


Responsibilities 
  • Maintain and assist in the development and maintenance of an excellent quality service to the public for council tax, keeping up to date and accurate council tax records, identifying necessary changes to accounts and ensuring they are updated correctly, calculating revised charges, and updating computer records as necessary.
  • To effectively answer and resolve all complex enquiries received, utilising all associated information available.
  • To input to and understand all computer systems used for example, Academy and Enterprise
  • To ensure all necessary action is taken to assess council tax allowances, exemptions, discounts, and other relief in accordance with procedures and legislation.
  • To have an expert working knowledge of council tax and the ability to give this advice to the resident in a clear, concise manner.
  • To administer and process all high-level queries and to prioritise complaints that haven’t been logged into our complaint system 

Requirements 
  • Experience of Academy and Enterprise software
  • Working knowledge and experience of interpreting council tax legislation
  • Experience of dealing with Council enquiries.
  • Experience of updating Council Tax records, this includes identifying eligibility to discounts and exemptions.
    • Experience of setting up in year arrangements and or taking payments and setting up direct debits to maximise collection
PLEASE NOTE: only apply if you are currenntly working as a current working as a REVENUES OFFICER  for a council !!

Damilola Alabede

Damilola.alabede@voxconsultants.com

02081384125

Division V85

Vox Network Consultants London

27 Clements Lane

Greater London

EC4N 7AE

0208 1384125

View Branch Details
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