Operations Manager - Homeless Prevention
V85102707

£415 Per Day

Full Time

Temporary

North West London, Greater London

Public Sector And Council

Posted 8 hours ago

Expires In 29 Days

Job Description

Operations Manager – Homeless Prevention πŸ“ Location: North West London (Hybrid working available)
πŸ“… Contract: 3 to 6 Month Ongoing Contract
πŸ•˜ Hours: Monday to Friday, 9am – 5pm
πŸ’· Pay Rate: Β£415 p/d via umbrella

About the Role: We are seeking an experienced and dynamic Operations Manager to lead the Homeless Prevention and Housing Allocations Teams for a Local Authority in North London. This is a key leadership role responsible for delivering proactive housing advice, homelessness prevention, and statutory housing assessments to residents in need.
You’ll manage the delivery of housing allocation and re-housing services, maintain the housing register and transfer lists, and ensure the service remains responsive and resident-focused, within the available resources.
This is a fantastic opportunity to join a forward-thinking service dedicated to continuous improvement, team development, and putting residents first.

Key Responsibilities:
  • Lead and manage the Homeless Prevention and Housing Allocations Teams.
  • Deliver a responsive, accurate, and efficient housing advice and homelessness prevention service.
  • Ensure effective management of housing allocation services, including the housing register and transfer list.
  • Embed council policies and strategic objectives into daily team operations.
  • Drive performance improvements, tackle underperformance, and promote a modern, customer-focused service.
  • Maintain transparent and consistent decision-making through housing access panels.
  • Support joint working with other council departments, including social care.
Experience Required:
  • Proven experience managing demand-led, frontline housing or support services.
  • Strong background in complex casework and the use of case management systems.
  • Track record of service improvement and change management in a housing or similar public sector environment.
  • Experience in managing multi-disciplinary projects with external partners.
  • Competent in managing complex budgets effectively.
Key Skills & Knowledge:
  • Strong understanding of housing and homelessness legislation, policy, and best practice.
  • Ability to translate complex policy and legislation into local procedures.
  • Excellent people management skills with the ability to build high-performing teams.
  • Collaborative working skills across departments, particularly with social care teams.
  • Demonstrated expertise in service innovation and performance management.

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.Β 

Damilola Alabede

Damilola.alabede@voxconsultants.com

02081384125

Division V85

Vox Network Consultants London

27 Clements Lane

Greater London

EC4N 7AE

0208 1384125

View Branch Details
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