Job Title: Housing OfficerLocation: East London
Pay Rate: £25.23 per hour (Umbrella)
Contract Type: Full-time, Temporary
Start Date: ASAP
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Job Overview: We are currently seeking an experienced and motivated
Housing Officer to join a busy team in
East London. This is an excellent opportunity to make a real impact in the local community by providing high-quality housing management services, supporting tenants, and ensuring tenancy conditions are upheld.
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Key Responsibilities:- Deliver a comprehensive housing management service to tenants and leaseholders.
- Manage tenancy and estate issues, including anti-social behaviour, breaches of tenancy, and neighbour disputes.
- Carry out regular estate inspections and follow up on maintenance and cleanliness issues.
- Work closely with internal teams, contractors, and external agencies to resolve housing-related concerns.
- Support vulnerable residents and refer to support services where necessary.
- Manage a caseload of properties across the borough, ensuring tenants receive timely responses and interventions.
- Ensure compliance with all relevant housing legislation and local authority policies.
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Requirements:- Proven experience as a Housing Officer or similar role in social housing.
- Strong knowledge of tenancy law, housing legislation, and best practice.
- Excellent interpersonal and communication skills.
- Ability to manage a varied caseload and work both independently and collaboratively.
- A valid enhanced DBS (or willingness to obtain one).
- Ability to travel around East London (driving license desirable but not essential).
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.