£29.49 Per Hour
Full Time
Temporary
West London, Greater London
Public Sector And Council
Posted 4 hours ago
Expires In 29 Days
Job Description
Location: West London (office & site-based)
Contract: Interim/temporary (full-time, 5 days per week on-site)
Rate: £29.49 per hour (umbrella)
Start: ASAP
The Role We’re recruiting an experienced Housing Officer to manage a patch in West London. You’ll combine office-based duties with regular estate and home visits to deliver a high-quality, resident-focused housing management service.
Key Responsibilities
- Manage a varied caseload across general needs and leasehold (where applicable).
- Conduct estate inspections, tackle hazards and compliance actions, and follow up on repairs.
- Handle tenancy management: sign-ups, successions/assignments, tenancy reviews and visits.
- Provide early intervention on rent arrears and sustain tenancies with tailored support plans.
- Address low–medium ASB cases, working with community safety and partners as needed.
- Progress voids & lettings efficiently: viewings, suitability checks and move-ins.
- Safeguarding-first approach; escalate and coordinate with support agencies.
- Maintain accurate records, case notes and reports; follow policies and legal frameworks.
- Proven experience in a Housing Officer/Neighbourhood Officer role (local authority or housing association).
- Strong knowledge of tenancy management, ASB tools, arrears protocols and voids/lettings processes.
- Confident conducting site visits, inspections and resident meetings across a defined patch.
- Excellent communication, negotiation and report-writing skills; IT-literate (housing systems/MS 365).
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Damilola Alabede
Damilola.alabede@voxconsultants.com
02081384125
Division V85
Vox Network Consultants London
27 Clements Lane
Greater London
EC4N 7AE
0208 1384125
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