£650 Per Day
Full Time
Temporary
Hammersmith, Greater London
Public Sector And Council
Posted 12 hours ago
Expires In 29 Days
Job Description
We are seeking a dynamic and experienced operational leader to manage the Civic Hub—a landmark, multi-purpose venue that integrates civic, commercial, and cultural functions. This high-profile facility is a cornerstone of the borough’s regeneration strategy and will serve as a vibrant space for residents, businesses, and visitors.
As the operational lead, you will ensure the Hub opens successfully and operates seamlessly from day one. This is a hands-on, facilities-focused role requiring strong leadership, technical expertise, and a commitment to excellence in service delivery.
Responsibilities
- Oversee all aspects of facilities and operational management, including maintenance, cleaning, security, technical services, and statutory compliance.
- Ensure the building is safe, accessible, and fully functional, with robust systems for daily operations, emergencies, and contingency planning.
- Build and lead high-performing teams, fostering a culture of professionalism, inclusion, and customer service.
- Manage operational and staffing budgets, ensuring financial accountability and alignment with council regulations.
- Support the delivery of diverse programming, including events, conferences, weddings, and cultural activities, ensuring all technical and facilities needs are met.
- Champion accessibility and inclusion, working closely with the Disabled Resident Team to ensure the Hub is “ruthlessly accessible.”
- Collaborate with council departments, tenants, commercial partners, and community stakeholders to ensure smooth and coordinated operations.
- Monitor performance, set KPIs, and uphold high standards across all services and facilities.
Requirements
- Proven experience managing complex, multi-use facilities or high-value operational projects.
- Strong background in facilities management within civic, commercial, or cultural environments.
- Expertise in health and safety, compliance, and accessibility.
- Skilled in budgeting, team leadership, and contractor management.
- Resilient and adaptable, with the ability to lead in a fast-paced, high-profile setting.
- Excellent stakeholder management skills, with experience working across political, commercial, and community sectors.
- Degree-level qualification or equivalent experience, with relevant professional development in operations or facilities management.
Hammersmith And Fulham Council
Isaac Bonsu
Isaac.Bonsu@voxconsultants.com
02081384125
Division V85
Vox Network Consultants London
27 Clements Lane
Greater London
EC4N 7AE
0208 1384125
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