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Temporary Accommodation Officer

V85104107

£29 Per Hour

Full Time

Temporary

West London, Greater London

Public Sector And Council

Posted 1 day ago

Expires In 27 Days

Job Description

TEMPORARY ACCOMMODATION OFFICER – WEST LONDON
£29 per hour umbrella | Hybrid | 3 days in the office

We are currently recruiting for an experienced Temporary Accommodation Officer to join a local authority in West London on a 3 months ongoing contract 

Role Details:

  • £29 per hour umbrella
    • Monday to Friday, 9:00am – 5:00pm
    • Hybrid working – 3 days per week in the office
    • Full-time position
    • West London
    • Local Authority
Key Responsibilities:
  • Manage a caseload of temporary accommodation households.
    • Arrange and manage emergency and temporary accommodation placements.
    • Ensure accommodation is suitable and meets relevant housing standards.
    • Liaise with landlords, accommodation providers and internal housing teams.
    • Deal with complex housing cases and vulnerable households.
    • Monitor placements, transfers, voids and cancellations.
    • Handle resident enquiries and resolve accommodation-related issues.
    • Maintain accurate case records and ensure housing systems are kept up to date.
    • Support the council in meeting its statutory homelessness duties.
    • Monitor rent accounts, Housing Benefit issues and accommodation costs where required.
    • Work closely with Housing Options, Finance, Housing Benefit and other relevant teams.
About You:
  • Previous experience working within Temporary Accommodation or Homelessness services.
    • Good understanding of homelessness legislation and statutory housing duties.
    • Experience managing temporary accommodation placements and working with providers.
    • Strong case management and organisational skills.
    • Confident dealing with vulnerable residents and challenging situations.
    • Excellent communication and problem-solving skills.
    • Local authority housing experience is highly desirable.
To apply, please send your CV for immediate consideration.