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Pertemps | Open University
£12.79 Per Hour
Full Time, Temporary
Milton Keynes, Buckinghamshire
Ref 417100070
Posted 21 days ago
£15.59 Per Hour
Full Time, Temporary
Cardiff, Cardiff
Ref 058206074
Posted 24 days ago
£24,000 - £27,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104405
Posted 4 days ago
Pertemps
£24,000 - £27,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104402
Posted 8 days ago
Pertemps
£27,000 Per Annum
Full Time, Permanent
Banbury, Oxfordshire
Ref 002106304
Posted 24 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Brierley Hill, West Midlands
Ref 046109692
Posted 3 days ago
Pertemps
£14 Per Hour
Full Time, Temporary
Kew, Greater London
Ref 775112469
Posted 15 days ago
Pertemps
£29,000 - £31,000 Per Annum
Full Time, Permanent
Smethwick, West Midlands
Ref 046109685
Posted 14 days ago
Aviation Recruitment
£12.71 - £13.45 Per Hour
Full Time, Temporary
Castle Donington, Derbyshire
Ref 464132466
Posted 16 days ago
Pertemps
£14.51 - £21.68 Per Hour
Full Time, Temporary
City of Edinburgh, City of Edinburgh
Ref 263104099
Posted 25 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 61 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.