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Pertemps
£17.47 Per Hour
Full Time, Temporary
Plymouth, Devon
Ref 389103465
Posted 5 days ago
Pertemps | Thames Water
£36,240 - £46,700 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 45755
Posted 1 day ago
£31,200 - £35,360 Per Annum
Full Time, Permanent
Stratford-upon-Avon, Warwickshire
Ref 252108810
Posted 15 days ago
Pertemps
£38,200 Per Annum
Full Time, Permanent
Wick, South Gloucestershire
Ref 043315167
Posted 20 days ago
Frequently Asked Questions:
How many Call Centre Supervisor jobs are available on Pertemps?
There are 4 Call Centre Supervisor jobs available on Pertemps right now.
What does a Call Centre Supervisor do?
Customer service supervisors oversee operations and directly supervise and coordinate the activities of a customer services team dealing with the responses, complaints or further requirements of purchasers and users of a product or service.
Tasks required include:
- Directly supervises and coordinates the activities of a help and advisory services to provide support for customers and users.
- Liaises with clients and handles more complicated or sensitive complaints and queries.
- Develops and plans training for their teams.
- Establishes and monitors work schedules to meet the organisation's requirements.
- Discusses customer responses with managers with a view to improving the product or service provided and to resolve operational problems.
What are the entry requirements for a Call Centre Supervisor?
There are no pre-set entry requirements. Candidates are recruited with a variety of academic qualifications and/or relevant experience. Specialist qualifications may be required for work within certain sectors.