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Frequently Asked Questions:

• How many Computing Client Services Manager jobs are available on Pertemps?

  There are 67 Computing Client Services Manager jobs available on Pertemps right now.

• What does a Computing Client Services Manager do?

  Technical support managers monitor the delivery of technical support services to clients according to the predefined deadlines. They plan and organise the user support actions and troubleshoot IT problems and issues.

  Tasks required include:

  • Plans, coordinates and manages the organisation’s IT provision or a specialist area of IT activity.
  • Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
  • Takes responsibility for managing the development of an aspect of IT provision such as user support, network operations, service delivery or quality control.
  • Supervises the technical team and coordinates training.
  • Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
  • Reports on IT activities to senior management.

• What are the entry requirements for a Computing Client Services Manager?

  Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of vocational, professional and postgraduate qualifications available.