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Frequently Asked Questions:

  • How many Customer Service Associate jobs are available on Pertemps?

    There are 36 Customer Service Associate jobs available on Pertemps right now.

  • What does a Customer Service Associate do?

    Sales and retail assistants demonstrate and sell a variety of goods and services in shops, stores, showrooms and similar establishments.

    Tasks required include:

    • Advises customer making major purchase on credit terms and arranges finance as appropriate.
    • Advises customer on selection, purchase, use and care of merchandise and quotes prices, discounts and delivery times.
    • Arranges and replenishes goods on display stands, undertakes stock checks and assists with the receipt of deliveries from suppliers into the stock room.
    • Discusses customer requirements, including type and price range of goods/services desired.
    • Handles returns and deals with customer complaints.
    • Receives full or partial payment, checks validity of form of payment, writes or prints bill, receipt or docket and packages merchandise for customer.
  • What are the entry requirements for a Customer Service Associate ?

    No minimum academic qualifications are required although some employers may require GCSEs/S grades. Training is typically provided on-the-job. Vocational qualifications in Retail Operations and relevant apprenticeships are available at various levels.