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Pertemps
£26,000 Per Annum
Full Time, Permanent
Kilmarnock, East Ayrshire
Ref 232104026
Posted 20 days ago
Pertemps
£25,000 - £26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111428
Posted 23 days ago
Pertemps
£27,000 - £28,500 Per Annum
Full Time, Permanent
Steep, Hampshire
Ref 447106649
Posted 23 days ago
Pertemps
£27,976 Per Annum
Full Time, Permanent
Basingstoke, Hampshire
Ref 365206350
Posted 28 days ago
Pertemps | DHL
£14.73 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105408
Posted 1 day ago
Pertemps Managed Solutions
£30,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 191107536
Posted 3 days ago
Pertemps
£13.20 Per Hour
Full Time, Temporary
Burton upon Trent, Staffordshire
Ref 339139510
Posted 6 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Basildon, Essex
Ref 383101409
Posted 8 days ago
RGB Recruitment
£14.31 Per Hour
Full Time, Temporary
Plymouth, Devon
Ref 98521
Posted 10 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111463
Posted 16 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 40 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.