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Pertemps
£12.88 Per Hour
Full Time, Temporary
Old, Northamptonshire
Ref 114101036
Posted 27 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Northampton, Northamptonshire
Ref 065104866
Posted 18 days ago
Network Construction Services
£28,000 - £32,000 Per Annum
Full Time, Contract
Exeter, Devon
Ref 98564
Posted 10 days ago
Pertemps
£28,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111557
Posted 19 days ago
Pertemps
£12.71 - £14 Per Hour
Part Time, Temporary
Bristol, Bristol
Ref 043315197
Posted 27 days ago
Pertemps | Thames Water
£25,694 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 45664
Posted 3 days ago
Pertemps
£13.48 - £13.52 Per Hour
Full Time, Temporary
Sunderland, Tyne and Wear
Ref 067114987
Posted 7 days ago
Pertemps
£30,000 - £32,000 Per Annum
Full Time, Permanent
Hendon, Greater London
Ref 383101565
Posted 6 days ago
Pertemps | DHL
£13.16 Per Hour
Full Time, Temporary
Worksop, Nottinghamshire
Ref 081101573
Posted 12 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Aylesford, Kent
Ref 310101183
Posted 12 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 42 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.