Jobs found for Customer service specialist

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£31,665 Per Annum

Full Time, Temporary

Worsley, Greater Manchester

Ref 021102499

Posted 15 days ago

£21.60 Per Hour

Full Time, Contract

Oxford, Oxfordshire

Ref HO-28180

Posted 25 days ago

£26,000 Per Annum

Full Time, Permanent

Kilmarnock, East Ayrshire

Ref 232104026

Posted 20 days ago

£25,000 - £26,000 Per Annum

Full Time, Permanent

Bromsgrove, Hereford and Worcester

Ref 047111428

Posted 23 days ago

£27,000 - £28,500 Per Annum

Full Time, Permanent

Steep, Hampshire

Ref 447106649

Posted 23 days ago

£27,976 Per Annum

Full Time, Permanent

Basingstoke, Hampshire

Ref 365206350

Posted 28 days ago

£14.73 Per Hour

Full Time, Temporary

Leicestershire, Leicestershire

Ref 068105408

Posted 1 day ago

Pertemps Managed Solutions

£30,000 Per Annum

Full Time, Permanent

Reading, Berkshire

Ref 191107536

Posted 3 days ago

£13.20 Per Hour

Full Time, Temporary

Burton upon Trent, Staffordshire

Ref 339139510

Posted 6 days ago

£12.71 Per Hour

Full Time, Temporary

Basildon, Essex

Ref 383101409

Posted 8 days ago

Frequently Asked Questions:

How many Customer Service Specialist jobs are available on Pertemps?

There are 40 Customer Service Specialist jobs available on Pertemps right now.

What does a Customer Service Specialist do?

A Customer Service Specialist is a dedicated professional focused on providing exceptional service to customers. This role involves in-depth product or service knowledge, effective communication, and problem-solving to ensure a positive and tailored customer experience.

Tasks required include:

  • Address customer inquiries, providing accurate information and solutions..
  • Adhere to company policies, procedures, and service standards..
  • Analyze and resolve complex customer issues or escalated cases promptly..
  • Collaborate with cross-functional teams to address customer concerns and ensure effective solutions..
  • Collaborate with team members to share insights, best practices, and contribute to a positive team environment..
  • Document customer interactions and resolutions accurately in the customer relationship management (CRM) system..
  • Gather and analyze customer feedback to contribute to service enhancements..
  • Identify opportunities for upselling or cross-selling based on customer needs..
  • Interact with customers through various channels, including phone calls, emails, and chat..
  • Possess extensive knowledge of the company's products or services to offer expert assistance..
What are the entry requirements for a Customer Service Specialist?

There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.