Find a Job
Pertemps | BOC
£31,665 Per Annum
Full Time, Temporary
Worsley, Greater Manchester
Ref 021102499
Posted 15 days ago
Pertemps Social Care
£21.60 Per Hour
Full Time, Contract
Oxford, Oxfordshire
Ref HO-28180
Posted 25 days ago
Pertemps
£26,000 Per Annum
Full Time, Permanent
Kilmarnock, East Ayrshire
Ref 232104026
Posted 20 days ago
Pertemps
£25,000 - £26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111428
Posted 23 days ago
Pertemps
£27,000 - £28,500 Per Annum
Full Time, Permanent
Steep, Hampshire
Ref 447106649
Posted 23 days ago
Pertemps
£27,976 Per Annum
Full Time, Permanent
Basingstoke, Hampshire
Ref 365206350
Posted 28 days ago
Pertemps | DHL
£14.73 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105408
Posted 1 day ago
Pertemps Managed Solutions
£30,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 191107536
Posted 3 days ago
Pertemps
£13.20 Per Hour
Full Time, Temporary
Burton upon Trent, Staffordshire
Ref 339139510
Posted 6 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Basildon, Essex
Ref 383101409
Posted 8 days ago
Frequently Asked Questions:
How many Customer Service Specialist jobs are available on Pertemps?
There are 40 Customer Service Specialist jobs available on Pertemps right now.
What does a Customer Service Specialist do?
A Customer Service Specialist is a dedicated professional focused on providing exceptional service to customers. This role involves in-depth product or service knowledge, effective communication, and problem-solving to ensure a positive and tailored customer experience.
Tasks required include:
- Address customer inquiries, providing accurate information and solutions..
- Adhere to company policies, procedures, and service standards..
- Analyze and resolve complex customer issues or escalated cases promptly..
- Collaborate with cross-functional teams to address customer concerns and ensure effective solutions..
- Collaborate with team members to share insights, best practices, and contribute to a positive team environment..
- Document customer interactions and resolutions accurately in the customer relationship management (CRM) system..
- Gather and analyze customer feedback to contribute to service enhancements..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Interact with customers through various channels, including phone calls, emails, and chat..
- Possess extensive knowledge of the company's products or services to offer expert assistance..
What are the entry requirements for a Customer Service Specialist?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.