Find a Job
Pertemps | Royal Mail
£13.52 Per Hour
Full Time, Temporary
Chesterfield, Derbyshire
Ref AK-15
Posted 24 days ago
Pertemps
£27,053 Per Annum
Full Time, Permanent
Hornsey, Greater London
Ref 271102820
Posted 25 days ago
Cactus Search
£25,000 Per Annum
Full Time, Permanent
England,
Ref 804103134
Posted 1 hour ago
Cactus Search
£25,000 Per Annum
Full Time, Permanent
England,
Ref 804103131
Posted 21 days ago
£18 - £20 Per Hour
Full Time, Temporary
London, Greater London
Ref 775112295
Posted 8 days ago
Red Personnel
£19.98 - £25.49 Per Hour
Part Time, Temporary
Barons Court, Greater London
Ref 176104418
Posted 8 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Shire Oak, West Midlands
Ref 060000269
Posted 1 day ago
Pertemps
£27,000 - £30,000 Per Annum
Full Time, Permanent
Moulton, Northamptonshire
Ref 065104668
Posted 21 days ago
Pertemps
£30,000 - £32,000 Per Annum
Full Time, Permanent
Salfords, Surrey
Ref 447106398
Posted 23 days ago
Pertemps
£13 Per Hour
Full Time, Temporary
Marston Green, West Midlands
Ref 041230166
Posted 21 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 52 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.