Find a Job
Pertemps
£25,000 - £30,000 Per Annum
Full Time, Permanent
Tewkesbury, Gloucestershire
Ref 047111567
Posted 23 days ago
Cactus Search
£26,500 Per Annum
Full Time, Permanent
Newcastle upon Tyne, Tyne and Wear
Ref 804103161
Posted 17 days ago
Pertemps | DHL
£13.16 Per Hour
Full Time, Temporary
Worksop, Nottinghamshire
Ref 081101573
Posted 4 days ago
Pertemps
£27,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 271102847
Posted 10 days ago
Pertemps | DHL
£15.34 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105476
Posted 2 days ago
Pertemps | Royal Mail
£13.93 Per Hour
Full Time, Temporary
Plymouth, Devon
Ref 148101220
Posted 6 days ago
Pertemps
£13.22 Per Hour
Part Time, Permanent
London, Greater London
Ref 775112599
Posted 5 days ago
Vox Network Consultants
£25 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103761
Posted 27 days ago
Pertemps
£16,380 Per Annum
Full Time, Permanent
Tamworth, Staffordshire
Ref 063106906
Posted 5 days ago
£12.71 Per Hour
Full Time, Temporary
Redditch, Hereford and Worcester
Ref 047111577
Posted 16 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 39 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.