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Frequently Asked Questions:

• How many Customer Side Leakage Coordinator jobs are available on Pertemps?

  There are 3 Customer Side Leakage Coordinator jobs available on Pertemps right now.

• What does a Customer Side Leakage Coordinator do?

  A Customer Side Leakage Coordinator is responsible for managing and coordinating efforts to detect and address water leakages on the customer side of the water distribution network. This role involves working closely with customers, field teams, and relevant stakeholders to identify and resolve leaks, thereby conserving water resources and minimizing water loss.

  Tasks required include:

  • Adhere to safety regulations and guidelines during field activities..
  • Analyse water consumption data and customer billing information to identify patterns indicative of leaks..
  • Collaborate with external agencies, contractors, or consultants involved in leakage detection initiatives..
  • Collaborate with field teams to schedule and conduct leakage inspections at customer premises..
  • Communicate findings to customers and educate them on water conservation practices..
  • Communicate with customers to gather information about potential leaks or water usage anomalies..
  • Complete required documentation for compliance and reporting..
  • Conduct outreach and education programs to raise awareness about water conservation..
  • Coordinate and conduct surveys to identify water leakages on the customer side of the distribution network..
  • Coordinate the resolution of reported leaks with the appropriate teams..
  • Ensure compliance with water conservation regulations and standards..
  • Facilitate joint efforts to address larger-scale customer side leakages..
  • Identify opportunities for process improvement in customer side leakage detection..
  • Implement emergency protocols to minimize water loss and mitigate customer impact..
  • Keep abreast of changes in regulations related to leakage detection and customer-side responsibilities..
  • Liaise with customer service teams to address customer inquiries related to leaks and water usage..
  • Maintain accurate records of leakage detection activities, customer communications, and leak resolution..
  • Participate in initiatives to enhance overall efficiency and effectiveness..
  • Promote and enforce safety practices among field teams and customers..
  • Provide guidance on leak detection practices and encourage customer participation in leak identification..
  • Provide information on the importance of addressing leaks promptly..
  • Provide support to field technicians in identifying and verifying leaks..
  • Provide training to field teams and customer service staff on effective leakage detection methods..
  • Respond promptly to emergency situations, such as significant customer side leakages..
  • Utilize data analysis tools to assess the severity and impact of customer side leakages..
  • Utilize leak detection equipment and technologies to pinpoint the location of leaks..

• What are the entry requirements for a Customer Side Leakage Coordinator?

  There are no formal academic entry requirements. Training is provided Off and on-the-job. NVQs/ SVQs in Operating Process Plant are available at Level 2.