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Banbury, Oxfordshire
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Posted 5 days ago
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Rubery, West Midlands
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RGB Network
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Oldbury, West Midlands
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Pertemps
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Newcastle upon Tyne, Tyne and Wear
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Pertemps
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London, Greater London
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Coventry, West Midlands
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Horley, Surrey
Ref 447107015
Posted 25 days ago
Pertemps | DHL
£15.34 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105476
Posted 2 days ago
Frequently Asked Questions:
How many Emergency Services Call Handler jobs are available on Pertemps?
There are 38 Emergency Services Call Handler jobs available on Pertemps right now.
What does a Emergency Services Call Handler do?
An Emergency Services Call Handler, also known as an Emergency Dispatcher or Call Taker, is responsible for receiving and processing emergency calls. These professionals play a critical role in facilitating timely responses from emergency services such as police, fire, or medical teams.
Tasks required include:
- Receive incoming emergency calls, quickly assessing the nature and urgency of the situation..
- Collect essential information from callers, including the location, details of the emergency, and any injuries or hazards..
- Prioritize emergency calls based on the severity of the situation and established protocols..
- Coordinate and dispatch appropriate emergency services, such as police, fire, or medical responders..
- Offer pre-arrival instructions to callers, including first aid guidance or safety measures, while waiting for emergency services..
- Remain calm and composed during high-stress situations, providing reassurance to callers..
- Record accurate and detailed information in the emergency response system for documentation and follow-up..
- Collaborate with different emergency services agencies to ensure a coordinated response..
- Adhere to established emergency dispatch protocols and procedures..
- Offer support to callers, especially in situations involving trauma or distress..
What are the entry requirements for a Emergency Services Call Handler ?
Academic qualifications may not be required. On-the-job training is provided.