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How many Emergency Services Control Room Supervisor jobs are available on Pertemps?

There are 1 Emergency Services Control Room Supervisor jobs available on Pertemps right now.

What does a Emergency Services Control Room Supervisor do?

An Emergency Services Control Room Supervisor plays a pivotal role in overseeing the operations of an emergency services control room. This position involves supervising and leading a team of emergency services operators, coordinating responses to incidents, and ensuring efficient communication to support emergency service delivery.

Tasks required include:

• Lead and supervise a team of emergency services operators and support staff in the control room..
• Provide guidance, training, and support to ensure effective performance..
• Oversee the receipt of emergency calls and dispatching of relevant emergency services (e.g., police, fire, medical)..
• Monitor real-time incident reports and coordinate responses accordingly..
• Coordinate the deployment of emergency service resources to ensure timely and effective responses..
• Manage resource allocation during peak demand or special events..
• Ensure effective communication between operators, emergency service units, and other relevant agencies..
• Coordinate information flow to provide timely updates and support decision-making..
• Conduct quality assurance checks on emergency dispatch operations to ensure adherence to protocols and standards..
• Provide feedback and implement improvements as needed..
• Coordinate training programs for emergency services operators to enhance skills and knowledge..
• Stay informed about industry best practices and technological advancements..
• Utilize and oversee the use of computer-aided dispatch (CAD) systems and other relevant technologies..
• Ensure staff proficiency in using control room systems..
• Ensure accurate and timely documentation of incidents, responses, and other relevant information..
• Prepare reports and analysis on performance metrics..
• Ensure compliance with health and safety regulations in the control room..
• Implement and enforce protocols for staff well-being and ergonomic considerations..
• Collaborate with emergency service providers, law enforcement, fire departments, medical services, and other stakeholders to optimize response processes..
• Participate in meetings and liaise with external agencies as necessary..

What are the entry requirements for a Emergency Services Control Room Supervisor?

There are no pre-set entry requirements. Candidates are recruited with a variety of academic qualifications and/or relevant experience. Specialist qualifications may be required for work within certain sectors.