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Pertemps
£12.71 Per Hour
Full Time, Temporary
Reading, Berkshire
Ref 191107514
Posted 10 days ago
Pertemps
£25,000 - £26,522 Per Annum
Full Time, Permanent
Rubery, West Midlands
Ref 047111569
Posted 23 days ago
Pertemps | Thames Water
£26,000 - £34,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 45357
Posted 10 days ago
Pertemps
£24,500 - £28,000 Per Annum
Full Time, Contract
Solihull, West Midlands
Ref 221103617
Posted 20 days ago
Pertemps
£31,000 Per Annum
Full Time, Permanent
Redhill, Surrey
Ref 447107120
Posted 3 days ago
Pertemps
£28,000 - £32,000 Per Annum
Full Time, Permanent
Flitwick, Bedfordshire
Ref 372220018
Posted 6 days ago
Pertemps
£13.40 Per Hour
Full Time, Temporary
Burntwood, Staffordshire
Ref 060000403
Posted 11 days ago
Pertemps
£25,000 - £30,000 Per Annum
Full Time, Permanent
Tewkesbury, Gloucestershire
Ref 047111567
Posted 23 days ago
Pertemps | Thames Water
£25,246 Per Annum
Full Time, Permanent
Swindon, Swindon
Ref 46013
Posted 9 days ago
Pertemps
£27,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 271102847
Posted 10 days ago
Frequently Asked Questions:
How many German Customer Care Specialist jobs are available on Pertemps?
There are 39 German Customer Care Specialist jobs available on Pertemps right now.
What does a German Customer Care Specialist do?
A German Customer Care Specialist is a professional fluent in German who specializes in providing customer support and assistance in the German language. This role involves addressing inquiries, resolving issues, and ensuring a positive customer experience for German-speaking customers.
Tasks required include:
- Interact with customers in German through various communication channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Resolve customer issues or complaints in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to German-speaking customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share insights and best practices for customer care in the German market..
What are the entry requirements for a German Customer Care Specialist?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.