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Frequently Asked Questions:

• How many Holiday Representative jobs are available on Pertemps?

  There are 1 Holiday Representative jobs available on Pertemps right now.

• What does a Holiday Representative do?

  A Holiday Representative, also known as a Resort Representative or Tour Representative, is a customer service professional who works in the travel and tourism industry. They are responsible for ensuring that holidaymakers have a positive and enjoyable experience during their vacation. Holiday Representatives typically work for tour operators, travel agencies, or resorts.

  Tasks required include:

  • Greet holidaymakers upon arrival and provide them with a warm welcome and introduction to the destination..
  • Offer information about local attractions, activities, and amenities to help guests make the most of their holiday..
  • Provide excellent customer service by addressing inquiries, resolving issues, and ensuring guest satisfaction throughout their stay..
  • Organize and promote excursions, tours, and activities for holidaymakers, coordinating logistics and ensuring a smooth experience..
  • Act as a point of contact in case of emergencies, providing assistance and guidance to guests in challenging situations..
  • Arrange and coordinate entertainment programs, events, and social activities for guests..
  • Coordinate and assist with airport transfers, ensuring a seamless arrival and departure process for holidaymakers..
  • Represent the tour operator or travel agency in a professional manner and uphold the company's standards and values..
  • Collect feedback from guests to assess their satisfaction and gather insights for improvement..
  • Complete necessary paperwork, including guest registration and excursion bookings, and ensure accurate record-keeping..

• What are the entry requirements for a Holiday Representative?

  There are no formal academic entry requirements. Spoken fluency in a foreign language is needed for some posts. NVQs/SVQs in travel services are available at Levels 2 and 3. Training is also received on-the-job.

• What other similar jobs are there to Holiday Representative?

  Can't find what you are looking for? Try one of these related jobs:

  • Resort Representative
  • Representative (Tour Operator)