Find a Job
Pertemps Managed Solutions
£30,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 191107536
Posted 3 days ago
Pertemps
£13.20 Per Hour
Full Time, Temporary
Burton upon Trent, Staffordshire
Ref 339139510
Posted 6 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Basildon, Essex
Ref 383101409
Posted 8 days ago
RGB Recruitment
£14.31 Per Hour
Full Time, Temporary
Plymouth, Devon
Ref 98521
Posted 10 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111463
Posted 16 days ago
Pertemps
£13.90 Per Hour
Full Time, Temporary
Yate, South Gloucestershire
Ref 043313614
Posted 16 days ago
Pertemps
£28,000 Per Annum
Full Time, Permanent
Redhill, Surrey
Ref 447106707
Posted 10 days ago
Cactus Search
£27,000 - £28,000 Per Annum
Full Time, Permanent
Holmes Chapel, Cheshire
Ref 804103142
Posted 15 days ago
Pertemps
£26,000 Per Annum
Full Time, Permanent
Kilmarnock, East Ayrshire
Ref 232104026
Posted 20 days ago
Pertemps
£25,000 - £26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111428
Posted 23 days ago
Frequently Asked Questions:
How many Inbound Customer Service jobs are available on Pertemps?
There are 41 Inbound Customer Service jobs available on Pertemps right now.
What does a Inbound Customer Service do?
An Inbound Customer Service representative is responsible for handling incoming customer inquiries, providing assistance, and ensuring a positive customer experience. This role involves responding to customer calls, emails, or chat messages to address inquiries, resolve issues, and provide information.
Tasks required include:
- Respond to incoming customer inquiries through phone calls, emails, or chat in a timely and professional manner..
- Provide accurate information and assistance to address customer queries and concerns..
- Resolve customer issues, complaints, or requests efficiently and effectively..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share insights and best practices for inbound customer service..
What are the entry requirements for a Inbound Customer Service?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.