Find a Job
Pertemps
£28,000 - £30,000 Per Annum
Full Time, Permanent
Downend, South Gloucestershire
Ref 043315035
Posted 25 days ago
Pertemps
£53,000 Per Annum
Full Time, Permanent
Clevedon, North Somerset
Ref 043315058
Posted 14 days ago
Pertemps
£27.70 Per Hour
Full Time, Temporary
Harrow Weald, Greater London
Ref 465104748
Posted 4 days ago
Pertemps
£26,500 Per Annum
Full Time, Permanent
Gloucester, Gloucestershire
Ref JM-119
Posted 25 days ago
Vox Network Consultants
£28.80 Per Hour
Full Time, Temporary
Surrey, Surrey
Ref V85103975
Posted 3 days ago
Pertemps | Thames Water
£40,000 Per Annum
Full Time, Permanent
Lewisham, Greater London
Ref 43458
Posted 19 hours ago
Pertemps | Thames Water
£22 Per Hour
Full Time, Temporary
Banbury, Oxfordshire
Ref 45175
Posted 7 days ago
Pertemps | Thames Water
£22 Per Hour
Full Time, Temporary
Cirencester, Gloucestershire
Ref 45179
Posted 7 days ago
Pertemps | Thames Water
£115,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 45469
Posted 15 hours ago
Pertemps
£13 Per Hour
Full Time, Temporary
Bristol, Bristol
Ref 043315077
Posted 7 days ago
Frequently Asked Questions:
How many IT Support Assistant jobs are available on Pertemps?
There are 16 IT Support Assistant jobs available on Pertemps right now.
What does a IT Support Assistant do?
IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.
Tasks required include:
- Provides technical support to IT users.
- Advises users on how to resolve hardware and software problems.
- Installs and upgrades hardware, cables, operating systems and/or appropriate software.
- Facilitates user access to systems.
- Refers more complex or intractable problems to appropriate IT professionals.
- Researches possible solutions in user guides, technical manuals and other documents.
- Maintains a log of work in progress, calls received, actions taken and problems detected.
- Reports on commonly occurring queries to detect underlying problems.
What are the entry requirements for a IT Support Assistant?
Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess a degree or GCSEs/S grades and A levels/H grades together with an appropriate vocational qualification. Some employers may demand a relevant degree. Training is provided off and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.