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How many Reservations Clerk jobs are available on Pertemps?

There are 1 Reservations Clerk jobs available on Pertemps right now.

What does a Reservations Clerk do?

Reservation agents assist customers with planning and booking reservations such as for hotel rooms, car rentals, airplane tickets, cruise packages or other tickets. They may also help plan travel itineraries by suggesting local tourist attractions and places of interest. They process payments and send the details and confirmation to the guest and resolve any issues that arise with reservations.

Tasks required include:

• Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.
• Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
• Makes reservations, books tickets, organises insurance policies on behalf of customers.
• Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
• Addresses customer complaints and problems.
• Informs customers of special promotions and new product launches.

What are the entry requirements for a Reservations Clerk?

There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.

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