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Frequently Asked Questions:

• How many Retail Adviser jobs are available on Pertemps?

  There are 14 Retail Adviser jobs available on Pertemps right now.

• What does a Retail Adviser do?

  A Retail Adviser is a customer-facing professional in the retail industry who assists customers in making informed purchasing decisions, provides product information, and ensures a positive shopping experience.

  Tasks required include:

  • Greet customers, inquire about their needs, and provide assistance throughout their shopping journey..
  • Acquire and maintain comprehensive knowledge of the products or services offered..
  • Guide customers through the selection process, offering information on features, specifications, and benefits..
  • Process customer transactions accurately using the Point of Sale (POS) system..
  • Identify opportunities for upselling or cross-selling related products and services..
  • Inform customers about ongoing promotions, discounts, and loyalty programs..
  • Monitor and maintain the inventory of products on the sales floor..
  • Build positive relationships with customers, fostering trust and loyalty..
  • Handle returns and exchanges, following established store policies..
  • Ensure the retail area is clean, organized, and well-presented..
  • Ensure compliance with store policies, procedures, and security measures..

• What are the entry requirements for a Retail Adviser?

  No minimum academic qualifications are required although some employers may require GCSEs/S grades. Training is typically provided on-the-job. Vocational qualifications in Retail Operations and relevant apprenticeships are available at various levels.