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How many Service Adviser jobs are available on Pertemps?

There are 40 Service Adviser jobs available on Pertemps right now.

What does a Service Adviser do?

A Service Adviser, often found in the automotive or repair industry, is responsible for coordinating and facilitating service-related activities for customers. This role involves assisting customers with service appointments, providing information about services, and ensuring a positive customer service experience.

Tasks required include:

• Assist customers in scheduling service appointments for their vehicles or equipment..
• Provide information about available services, service packages, and pricing..
• Coordinate with the service department to ensure timely and efficient completion of customer requests..
• Communicate service recommendations, estimates, and updates to customers..
• Address customer inquiries or concerns related to service appointments and vehicle maintenance..
• Document customer interactions, service details, and recommendations in the service management system..
• Collaborate with technicians and mechanics to prioritize and schedule service tasks..
• Ensure accurate billing and invoicing for completed services..
• Gather and relay customer feedback to improve service processes and customer satisfaction..
• Adhere to company policies, procedures, and service standards..

What are the entry requirements for a Service Adviser?

There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.