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Pertemps
£13.46 - £14.42 Per Hour
Full Time, Temporary
Wootton, Northamptonshire
Ref 065104807
Posted 19 days ago
The Education Network
£162.31 - £251.71 Per Day
Full Time, Temporary
Northumberland, Northumberland
Ref 229-SSB-CM
Posted 22 days ago
SSR Personnel
£45,000 - £50,000 Per Annum
Full Time, Permanent
Central London, Greater London
Ref 159102791
Posted 9 days ago
Pertemps
£13.50 Per Hour
Full Time, Temporary
Droitwich, Hereford and Worcester
Ref 047111500
Posted 26 days ago
£13.50 Per Hour
Full Time, Temporary
Milton Keynes, Buckinghamshire
Ref 372219969
Posted 19 days ago
Pertemps
£36,000 - £45,000 Per Annum
Full Time, Permanent
Worth, West Sussex
Ref 447106901
Posted 1 day ago
Pertemps
£25,235 Per Annum
Full Time, Permanent
Warkton, Northamptonshire
Ref 065104810
Posted 16 days ago
Pertemps
£30,000 - £36,000 Per Annum
Full Time, Permanent
Bristol, Bristol
Ref 043315160
Posted 7 days ago
Pertemps
£25,000 - £28,000 Per Annum
Full Time, Permanent
Oxford, Oxfordshire
Ref 224103339
Posted 7 days ago
£30,000 - £32,000 Per Annum
Full Time, Permanent
Portsmouth, Portsmouth
Ref cdImedHELP
Posted 4 hours ago
Frequently Asked Questions:
How many Software Support Analyst jobs are available on Pertemps?
There are 17 Software Support Analyst jobs available on Pertemps right now.
What does a Software Support Analyst do?
IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.
Tasks required include:
- Provides technical support to IT users.
- Advises users on how to resolve hardware and software problems.
- Installs and upgrades hardware, cables, operating systems and/or appropriate software.
- Facilitates user access to systems.
- Refers more complex or intractable problems to appropriate IT professionals.
- Researches possible solutions in user guides, technical manuals and other documents.
- Maintains a log of work in progress, calls received, actions taken and problems detected.
- Reports on commonly occurring queries to detect underlying problems.
What are the entry requirements for a Software Support Analyst?
Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess a degree or GCSEs/S grades and A levels/H grades together with an appropriate vocational qualification. Some employers may demand a relevant degree. Training is provided off and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.