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Frequently Asked Questions:

• How many Telesales Adviser jobs are available on Pertemps?

  There are 25 Telesales Adviser jobs available on Pertemps right now.

• What does a Telesales Adviser do?

  A Telesales Adviser is a professional who engages in outbound calls to potential customers with the goal of selling products or services. They provide advice, information, and assistance to customers during the sales process, contributing to the overall success of the sales team.

  Tasks required include:

  • Initiate outbound calls to potential customers using a prepared script or talking points..
  • Present and explain the features, benefits, and value propositions of products or services to potential customers..
  • Identify and qualify leads by understanding customer needs and preferences..
  • Conduct sales consultations, provide advice, and address customer inquiries to guide them through the purchasing process..
  • Assist customers in placing orders, processing payments, and managing related transactions..
  • Identify opportunities for up-selling or cross-selling additional products or services based on customer needs..
  • Address customer inquiries, concerns, or issues, providing solutions and ensuring customer satisfaction..
  • Build rapport with customers, fostering positive relationships to enhance customer loyalty..
  • Maintain accurate records of customer interactions, orders, and relevant information in a CRM system..
  • Work towards achieving individual and team sales targets set by the organization..

• What are the entry requirements for a Telesales Adviser?

  Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Sales at Levels 2 and 3 and apprenticeships are available.