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Frequently Asked Questions:

• How many Tenancy Support Worker jobs are available on Pertemps?

  There are 73 Tenancy Support Worker jobs available on Pertemps right now.

• What does a Tenancy Support Worker do?

  Housing officers provide counselling services to clients with a wide variety of problems by means of assisting them to reach their own resolutions to the difficulties they face.

  Tasks required include:

  • Oversees the day-to-day running of rented properties including arranging for the signing of leases, rent collection and maintenance work.
  • Interviews prospective tenants and allocates properties to waiting list applicants.
  • Carries out regular inspections of properties to assess and ensure they are in a good state of repair.
  • Ensures that special needs accommodation is suited to the needs of particular groups such as the elderly and disabled, and that statutory requirements for providing accommodation are met.
  • Refers tenants to appropriate sources of benefits and welfare.
  • Deals with payment of rents and arrears, arranges for legal action where necessary.
  • Supports tenants’ groups.
  • Works closely with other agencies such as social services departments and welfare rights groups.

• What are the entry requirements for a Tenancy Support Worker?

  Entry is possible with a variety of academic qualifications and/or relevant work experience. Vocational qualifications in Housing are available at Levels 2, 3,4 and 5. Professional qualifications are available and may be required for some posts.