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Frequently Asked Questions:

• How many Trade Counter Manager jobs are available on Pertemps?

  There are 3 Trade Counter Manager jobs available on Pertemps right now.

• What does a Trade Counter Manager do?

  A Trade Counter Manager, also known as a Trade Counter Supervisor or Trade Counter Leader, is a professional responsible for overseeing the operations of a trade counter within a business, typically in industries such as construction supplies, plumbing, or electrical equipment. This role involves managing customer interactions, coordinating sales activities, and ensuring the efficient functioning of the trade counter.

  Tasks required include:

  • Provide excellent customer service to trade customers, offering assistance, product information, and guidance on purchases..
  • Coordinate and oversee sales activities at the trade counter, ensuring sales targets are met or exceeded..
  • Monitor and manage inventory levels, ensuring that products are well-stocked and readily available for customers..
  • Work closely with suppliers to order and replenish stock, negotiating prices and terms to optimize product availability..
  • Supervise and train trade counter staff, providing guidance on product knowledge, customer service, and sales techniques..
  • Implement promotions or marketing initiatives to attract and retain trade customers, collaborating with marketing teams when necessary..
  • Ensure compliance with health and safety regulations, including proper handling and storage of products..
  • Maintain accurate records of sales transactions, customer interactions, and inventory levels, and provide regular reports to management..
  • Collaborate with other departments such as sales, marketing, and warehouse to ensure seamless operations and customer satisfaction..
  • Address and resolve customer issues or complaints, ensuring a positive experience for trade customers..

• What are the entry requirements for a Trade Counter Manager?

  No minimum academic qualifications are required although some employers may require GCSEs/S grades or A levels/H grades along with relevant work experience. Vocational qualifications in Retail Operations are available at Levels 1 and 2, and apprenticeships may be available in some areas. Professional qualifications are relevant in some areas of selling and may be an advantage.