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Frequently Asked Questions:

  • How many Help Desk Manager jobs are available on Pertemps?

    There are 14 Help Desk Manager jobs available on Pertemps right now.

  • What does a Help Desk Manager do?

    Tasks required include:

    • Develops and implements policies and procedures to deal effectively with customer requirements and complaints.
    • Co-ordinates and controls the work of those within customer services departments.
    • Discusses customer responses with other managers with a view to improving the product or service provided.
    • Plans and co-ordinates the operations of help and advisory services to provide support for customers and users.
  • What are the entry requirements for a Help Desk Manager?

    There are no pre-set entry requirements. Candidates are recruited with a variety of academic qualifications and/or relevant experience. Specialist qualifications may be required for work within certain sectors.

  • What other similar jobs are there to Help Desk Manager?

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