At Pertemps,
The average salary for:

Customer Care Assistant
for a Permanent role in
London is
£24,440

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JOB DESCRIPTION

Customer service advisers deal with the responses, complaints or further requirements of purchasers and users of a product or service.

QUALIFICATIONS

There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.

TASKS

  • Addresses customer complaints and problems.
  • Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
  • Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
  • Informs customers of special promotions and new product launches.
  • Makes reservations, books tickets, organises insurance policies on behalf of customers.
  • Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.

Salaries from this search have been calculated using current and historical roles, which have been advertised with Pertemps in the last 2 years. Data is updated in real time as jobs are posted, and the search results calculate averages of all job posts that fit the role category.

Salary comparison results are intended as a rough guide only. Actual salaries may vary based on qualifications, experience, location and company type. Salary figures do not include bonuses or benefits.

We do not collect your salary information, this is only used for the page to provide you with enhanced information. Weekly pay is calculated by dividing the annual salary by 48 working weeks.

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