Pertemps | Apply now for a customer contact centre advisor job in oxley, west midlands

Customer Contact Centre Advisor

036000590

£14.21 Per Hour

Full Time

Temporary

Oxley, West Midlands

Logistics And Distribution

Posted 7 hours ago

Expires In 29 Days

Job Description

Customer Contact Centre Advisor Logistics & DistributionLocation: Wolverhampton
Pay Rate: £14.21 per hour
Hours: 37.5 hours per week
Start Date: Immediate
Working Pattern: 5 days out of 7, including weekends
 

Shift Hours: Between 06:00 and 22:00

Pertemps are currently recruiting for Customer Contact Centre Advisors to join a busy logistics and distribution business based in Wolverhampton.

This is an excellent opportunity for someone with strong customer service skills, a good telephone manner and confidence using IT systems.

The RoleAs a Customer Contact Centre Advisor, you will be responsible for handling customer enquiries and providing a professional and efficient service. You will communicate with customers by telephone and use computer systems to accurately record and update information.

Key Requirements
  • Previous customer service experience

    • Excellent telephone manner and communication skills

    • Good IT skills and confidence using computer systems

    • Ability to remain calm and professional when dealing with customers

    • Good attention to detail and accurate data entry

    • Ability to work effectively in a busy environment

    • Flexible approach to working hours and business requirements

    • Must be available to work any 5 days out of 7

    • Weekend working will be required

    • Flexibility to work early, middle and late shifts

Working HoursThe operation runs from 06:00 to 22:00, so shift work will be required. You will work 37.5 hours per week, across 5 days out of 7.

Due to the nature of the business, flexibility is important, as there may occasionally be a requirement to accommodate last-minute changes to meet business needs.

Pay & Benefits£14.21 per hour
37.5 hours per week
Immediate start available

If you have excellent customer service skills, a professional telephone manner and good IT skills, apply now for immediate consideration.