Key Account Manager

Our client, a renowned manufacturer and supplier in their field, are looking for a Key Account Manager to join their thriving team based in Crawley.

The Role:
As a Key Account Manager, you'll be responsible for managing and nurturing a portfolio of key distribution network accounts. Your goal will be to drive revenue growth, build long-term partnerships, and ensure a seamless customer experience throughout the sales cycle.

This is a varied role that blends relationship management, strategic sales development, and customer service, perfect for someone who thrives in a fast-paced, client-facing environment.

Key Responsibilities:

• Manage a portfolio of key accounts within the distribution network, maintaining strong and lasting relationships
• Proactively identify, develop, and close new sales opportunities, with a focus on upselling and cross-selling tailored solutions
• Develop a deep understanding of each customer's business, challenges, and objectives to align product and service offerings accordingly
• Prepare and deliver regular reports on key metrics, forecasts, and sales performance
• Take ownership of sales targets, KPIs, and revenue growth objectives
• Represent the company at trade shows and industry events, promoting the brand, expertise, and product range
• Support the administration of accounts - including order processing, quotation preparation, and onboarding new customers
• Monitor market trends and competitor activity to identify new opportunities
• Act as a liaison between clients and the innovation team, providing valuable feedback and insights
• Resolve customer queries and challenges quickly and professionally with a customer-centric approach

About You:

• Proven experience as a Key Account Manager or in a similar sales or business development role
• Strong understanding of the sales process with a solid record of achieving sales targets
• Excellent communication, interpersonal, and relationship-building skills
• Able to engage and influence a wide range of stakeholders
• Highly organised, self-motivated, and capable of managing your own pipeline
• A strong customer focus with a genuine passion for delivering outstanding service
• Technical aptitude is an advantage
• Full UK driving licence required

What's in it for you?

• £34,000 - £36,000 DOE + Bonus
• Monday - Friday, 8:30am - 5:00pm
• Hybrid Working available after probation period
• Company car allowance
• 20 days holiday + bank holidays + birthday off (increasing up to 25 days with service)
• Employer pension contribution
• Ongoing training & development
• Free on-site parking

Why Join?
This is a fantastic opportunity to take ownership of a high-profile client base within a well-established, growing company that values initiative, creativity, and collaboration. With a hybrid working structure and great benefits including a company car, this role offers both flexibility and career progression.