Resident Advisor

775112513

£12.71 Per Hour

Full Time

Temporary

London, Greater London

Customer Service And Call Centre

Posted 4 hours ago

Expires In 29 Days

Job Description

Resident Advisor – £12.71 per hour – Temporary – Multiple London Sites

A leading student accommodation provider is seeking temporary Resident Advisors to support operations across various London locations.

These roles will run over the next few months, offering full-time and part-time shifts across 7 days per week, paid at £12.71 per hour.

About the Role

The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face‑to‑face. Responsibilities include:
  • Supporting the check‑in and check‑out process
    • Ensuring rooms are clean, prepared and ready for new arrivals
    • Assisting residents with luggage and general enquiries
    • Maintaining a welcoming, professional and efficient front‑of‑house environment
About You

The ideal Resident Advisor will bring:
  • Front‑of‑house experience in a customer‑facing role
    • Customer service experience in a people‑focused environment
    • Confidence using Microsoft Office and general IT systems
    • Strong ability to handle queries and provide appropriate solutions
    • Clear, confident verbal and written communication
    • Excellent organisation and time‑management
    • Ability to work independently and proactively
    • A polite, friendly and approachable manner
    • Strong interpersonal skills