EHCP Trainer

Work in a team directly across both Education and Children’s Service to ensure business systems are fit for purpose and relevant to the needs of the department and provide system users with timely induction and training to enable them to use electronic information systems efficiently.Work with the Performance and Systems Manager in applying responses to national and local initiatives, legislation, guidance, best practice, and innovation to maintain and develop information systems across Education and Children’s service, including system configuration and system report writing.Lead on a programme of system development, providing ‘end to end’ solutions to business problems, including liaising with managers and other system users to develop, test and make live new recording and reporting tools.Contribute to large scale and lead on smaller scale projects within the Education and Children’s information systems portfolio working to ensure that projects are completed to a high standard, meeting objectives to deliver benefits, within time and on budget.Work collaboratively with system users to proactively promote the work of the team across Education and Children’s services, advising and implementing where use of information systems could enhance front-line service delivery and maintaining effective and proactive working relationships with all key stakeholders.

Analysis, Reporting & Documentation
• Assess or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making.
• Analyse and make recommendations for improvement or development of existing systems, processes or policy. Service Delivery
• Maintain, develop and review systems, processes, procedures and working methods to maximise service quality, efficiency and compliance.
• Provide specialist/professional advice and recommendations within specific parameters to support informed decision making. Planning & Organising
• Plan workloads and secure resources to enable the team/s to achieve a quality service.
• Lead projects and reviews within a defined area of work as directed by their manager to support and enhance service delivery. Finance/Resource Management
• May assist with budget/resource management in accordance with the organisation's policies and procedures.
• May have delegated responsibility for a budget(s). Work with others
• Liaise, communicate and build relationships with other internal departments, customers, partner organisations, agencies and/or contractors to support and represent the team/service. People Management
• May manage a team operating in a well defined specialist area or oversee the delivery of a range of support services to a service or function.
• Monitor and support the performance management and development of team members to ensure that individual contributions are maximised. And/Or
• Operate as an individual responsible for the delivery of a high level/complex service.