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Frequently Asked Questions:

  • How many Call Assessor (Emergency Services) jobs are available on Pertemps?

    There are 58 Call Assessor (Emergency Services) jobs available on Pertemps right now.

  • What does a Call Assessor (Emergency Services) do?

    Emergency call handlers are the first point of contact for the public in providing lifesaving advice and assistance. They are responsible for prioritising calls and giving first aid and medical advice over the telephone, in emergency 999 and non-emergency situations.

    Tasks required include:

    • Receives messages, weather reports and other material to transmit.
    • Tunes transmitter to required channel or wavelength and relays or receives message to/ from person or vehicle.
    • Uses a teleprinter or telex keyboard to transmit messages to other teleprinters or telexes.
    • Keeps record of messages sent and received.
    • Performs routine tests and maintenance on equipment and reports faults.
    • Receives and handles incoming calls for emergency services, transmitting to the appropriate services.
  • What are the entry requirements for a Call Assessor (Emergency Services)?

    Academic qualifications may not be required. On-the-job training is provided.